Social computing and tools for collaboration

We explore the benefits it can offer your organization, and why IT must not be afraid of it. Management may also not be fully aware of how the media are currently being used. For example, the Unisys research shows that 44 percent of corporate information workers iWorkers report using social networks and communities for customer communication, while only 28 percent of their employers believe that to be the case. This is a major missed opportunity.

Social computing and tools for collaboration

Overview[ edit ] Cloud computing is a marketing term for technologies that provide softwaredata accessand storage services that do not require end-user knowledge of the physical location and configuration of the system that delivers the services.

Collaboration refers to the ability of workers to work together simultaneously on a particular task.

Why Social Computing is Ideal for Collaboration -- Enterprise Systems

Document collaboration can be completed face to face. However, collaboration has become more complex, with the need to work with people all over the world in real time on a variety of different types of documents, using different devices.

A report mapped out five reasons why workers are reluctant to collaborate more. People resist sharing their knowledge. Safety issues Users are most comfortable using e-mail as their primary electronic collaboration tool.

People do not have incentive to change their behaviour. Teams that want to or are selected to use the software do not have strong team leaders who push for more collaboration.

Senior management is not actively involved in or does not support the team collaboration initiative. As a result, many providers created cloud collaboration tools. These include the integration of email alerts into collaboration software and the ability to see who is viewing the document at any time.

All the tools a team could need are put into one piece of software so workers no longer have to rely on email. Origins[ edit ] Before cloud file sharing and collaboration software, most collaboration was limited to more primitive and less effective methods such as email and FTP among others.

These did not work particularly well.

IBM Social Computing Guidelines

Cloud computing only began to come to prominence in when Google decided to move parts of its email service to a public cloud. With an increase in cloud computing services, cloud collaboration was able to evolve.

Sincemany firms entered the industry offering many features.

This includes the use of instant messaging and social networks. IT managers can now properly regulate internet based collaboration with a system tailor made for the office. It has also been noted[ by whom? The tech industry saw several large paradigm changes: The mainframe computing era enabled business growth to be untethered from the number of employees needed to process transactions manually.

The personal computing era empowered business users to run their businesses based on individual data and applications on their PCs.

"IBM collaboration tools have put us miles ahead of the competition."

A decade of network computing established an unprecedented level of transparency of information across multiple groups inside a company and an amazing rate of data exchange between enterprises.

Each of these revolutions brought with it new economies of scale. The cost-per-transaction, the cost of automating office and desktop processes, and finally the cost of network bandwidth fell quickly and enabled business users to apply ICT solutions more broadly to create business value.

Similarly, when virtualization technology was first proposed, application compatibility concerns and potential vendor lock-in were cited as barriers to adoption.

Yet underlying economics of 20 to 30 percent savings compelled CIOs to overcome these concerns, and adoption quickly accelerated [7].Student examine recent and emerging trends in Social Computing and Collaboration Technologies, and analyze the impact on the future of their profession.

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Social computing and tools for collaboration

Daniel Weiss of MITRE, VA with expertise in Human-computer Interaction, Computer and Society, Computing in Social science, Arts and Humanities. Read 7 publications, and contact Daniel Weiss on. Social computing is an area of computer science that is concerned with the intersection of social behavior and computational systems.

It is based on creating or recreating social conventions and social contexts through the use of software and technology.

industries have also used social tools and tech-niques to decrease the overall time to resolution Making the Case for Social Computing Social Web Internal social collaboration 1. Organization is using social media channels 2. Employees are publicly communicating. A key feature of the new social computing trends is the use of easy-to-use, lightweight, mostly open-source computing tools.

Examples include blogs, wikis, social bookmarking, peer-to-peer networks, open source communities, photo and video sharing communities, and online business networks. Tips for Social Computing in the Enterprise Implementing Web tools can lead to better collaboration and productivity at your business, higher levels of employee engagement.

What is social computing? - Definition from